Terms

Terms of use

Last updated 2 November 2026

1. These terms

These terms cover the website teamd.co.uk, the waitlist on it, and the TeamD app for iPhone (together, "TeamD" or "the service"). By using any of them you agree to these terms and to our privacy policy. If you do not agree, please do not use TeamD.

2. Who we are

TeamD ("we", "us") provides the service. Contact us at inquiries@teamd.co.uk or on +44 7347 756567.

3. Who can use TeamD

• You must be 18 or over. We check your date of birth when you sign up, and we close accounts that appear to belong to anyone younger. You can browse the map without an account, but you cannot join, host or chat.
• You sign in with a UK mobile number that you control. Keep the codes we text you to yourself; you are responsible for what happens on your account.
• One account per person, with details that are true. You may play under a nickname; the @username you pick must not impersonate anyone.
• You must not use TeamD if you have been banned from it before.

4. The waitlist

Joining the waitlist means giving us accurate details so we can tell you when TeamD launches and offer you an early place. It does not guarantee access or a launch date, and it creates no account. You can ask us to remove you at any time. How we handle your details is in the privacy policy.

5. What TeamD is, and is not

TeamD is a map and a set of tools: people host sport sessions, other people find and join them, and teams keep their regulars together. The people and communities who host sessions are independent of us. TeamD does not run sessions, does not own or operate venues, does not supervise what happens at a session, and does not employ hosts.

Hosts verify their identity before they can host. That is a check of a government ID against a selfie, carried out by Stripe; it tells you a host is who they say they are, not that they are qualified, insured or safe to play with. Use your own judgement, as you would with anyone you meet for the first time.

6. Community rules

TeamD works because people look out for each other. When you use it you agree to:

• Be a good teammate. Turn up when you say you will, and be kind in chats and at sessions. If you cannot make it, leave the session so your place goes to someone else.
• No harassment, hate or threats. No abuse, discrimination, intimidation or sexual harassment, in the app or in person. Report anything that feels wrong; the TeamD team looks at every report.
• Respect people's privacy. Do not share a session's exact meeting point, someone's phone number, or anything else personal outside the people it was meant for.
• Respect women-only sessions. They exist for a reason. Hosts approve each player, and eligibility is based on the gender you declare on your profile.
• No dangerous or unlawful activity. No sessions that break the law, venue rules or sensible safety limits, and no claims to coaching or medical qualifications you do not hold.
• No spam or misuse. No advertising, scraping, automated access, fake accounts, or using TeamD to collect people's details.

You can block and report people. We may warn, suspend or ban accounts that break these rules, remove content, and cancel sessions, and we may do so without notice where safety requires it.

7. Playing sport is at your own risk

Sport carries a risk of injury. You decide whether you are fit to take part, you follow the host's instructions and the venue's rules, you bring suitable kit, and you stop if you are hurt or unwell. Consider your own insurance. TeamD is not responsible for injury, loss or damage that happens at or because of a session, except as set out in section 15.

8. Hosting sessions

If you host, you are responsible for the session: for describing it accurately, for having any booking or permission the venue needs, for the safety and conduct of the session, for complying with the law, and for any licence, qualification or insurance the activity calls for. You must not host a session you cannot run, and you should cancel in good time if you have to.

To host you verify your identity with Stripe, and to receive payments you set up a Stripe account on Stripe's own pages. Stripe's terms apply to that account and to your payouts. Payouts for a paid session are made after it ends.

9. Paid sessions and memberships

• A host may charge a price per person for a session, between £1 and £200, shown before you join. You pay through Stripe by card or Apple Pay when you join. A place is held for 10 minutes while you pay; if payment does not complete in that time, the place is released.
• The host is the seller of a place at their session; TeamD collects the payment on their behalf. TeamD's platform fee is 0% at launch. If we introduce a fee we will say so in the app before it applies, and it will never apply to a session you have already paid for.
• Refunds. Leave a paid session 24 hours or more before it starts and you get a full refund. Leave later and the payment stands; the app tells you this before you confirm. If the host cancels the session, or their account closes, every paid place is refunded in full. Refunds go back to the card or Apple Pay you paid with.
• A community may charge a yearly membership fee, set and received by that community. Membership fees are not refundable, except where the law says otherwise.
• Receipts come from Stripe. If something is wrong with a payment, talk to the host first, then to us.

10. Team subscriptions

A small team (up to 30 members) runs on a yearly plan bought through the App Store: the "Small team" subscription at £29.99 per year. Payment is charged to your Apple ID when you confirm. The subscription renews automatically every year at the same price unless auto-renew is turned off at least 24 hours before the end of the current period. Manage or cancel it any time in your App Store account settings. Cancelling stops the next renewal; the team stays open until the end of the paid year. Apple's terms apply to the purchase, and Apple handles refunds for it. Deleting your TeamD account does not cancel an Apple subscription; cancel it in your App Store settings. Clubs and organisations with more than 30 members are set up with us directly.

11. Your content

What you post on TeamD, such as your profile, your sessions and your messages, stays yours. You give us a licence to store, show and send it as the service needs, for as long as it is on TeamD. You are responsible for what you post; it must be yours to post and must follow section 6. We may remove content that breaks these terms. Reports and their notes are kept for moderation.

12. Our content

The TeamD name, logo, app, website and design are ours. You may use them to use TeamD and for nothing else. You must not copy, scrape, reverse engineer or build on the service or its data without our written permission.

13. Availability and changes

TeamD is a young service. We will change it, add to it and sometimes take things away, and it may be unavailable for maintenance or for reasons outside our control. We try to give notice of changes that affect you. We do not promise that the service will always be available or free of faults.

14. Ending

You can delete your account at any time in Settings. We may suspend or close your account if you break these terms, if we must by law, or if keeping it open would put people or the service at risk, and we will tell you why unless the law or safety prevents it. Some records survive deletion as set out in the privacy policy.

15. Our responsibility to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under the law of England and Wales. Your rights as a consumer are not affected.

Subject to that, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable, for business losses, or for loss or damage caused by other users, by hosts, by venues, or by taking part in a session. We are not responsible for what Stripe, Apple or another provider does under its own terms with you.

16. Apple

These terms are between you and TeamD, not Apple. Apple is not responsible for the app or its content, for maintaining or supporting it, or for any claim about it, and has no obligation to provide you with any warranty service. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. You confirm that you are not in a country under a US embargo and not on a US list of prohibited parties.

17. Other things

• These terms and the privacy policy are the whole agreement between you and us about TeamD.
• If a court finds part of these terms unenforceable, the rest still applies.
• If we do not enforce something straight away, we can still enforce it later.
• We may transfer our rights under these terms to someone else, for example if the business changes hands; your rights will not be reduced by that.

18. Law and disputes

These terms are governed by the law of England and Wales, and you can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland you can also bring a claim in your local courts. If you have a problem, please email us first: most things can be sorted out quickly.

19. Changes to these terms

We may update these terms. We will change the date at the top and, for changes that matter, tell you in the app before they take effect. If you keep using TeamD after that, the new terms apply.

20. Contact

TeamD · inquiries@teamd.co.uk · +44 7347 756567